Everyone who has lost data in this recent failure should have revived correspondence from us by now. If you have lost any data and not been contacted yet, please reach out to us.
We are currently restoring what data we still have from backups, but this will take time. If you have been informed that we have backups of your data, please do not attempt to upload your own copy again, as this will disrupt the restoration process. You will probably find that this is not possible, which is intentional. If we have informed you that your data has been entirely lost (low traffic data was exclude from backups), then by all means feel free to attempt restoration on your own.
Please contact us with any concerns!