We have recently experienced a nearly catastrophic data loss on this server, due to problems with our hosting provider. As a Tier II server, Eagle has relied on Hostinger to provide storage and network solutions. However, in early April they somehow lost most of our data stored on this server, including several databases. They have been unable to provide a clear reason for this loss, and do not seem willing to investigate further.
Needless to say, we are very displeased with Hostinger, and are seriously reconsidering our service agreements. We are considering breaking all ties with Hostinger, and pulling out all of our Tier II and Tier III servers they currently host, both the open ones (such as Eagle) and the silent ones.
As for this server, we are currently discussing migrating to another provider, or simply shutting down Eagle and replacing it with our latest server cluster, which in the testing stage.
We will be in contact with everyone currently storing data with us, if we have not already done so. Much of the data which has been in regular use has been backed up on Tier III servers. However, some data has been permanently lost. We will be restoring what we can, as it is possible. However, we cannot fully trust this provider anymore, so please be certain to have alternative options, or seek out hosting on other ARCHNET servers. Only Eagle has been impacted at this time, and we do not expect anyone using services through other ARCHNET servers to be affected.
We apologize to all of those who have been impacted. Ultimately, we were not involved in this data loss, but our name is on this service and we are responsible for ensuring that our providers are reliable. Please feel free to contact us with any questions or concerns.